Vocabulary of litigation and dispute
lundi 2 janvier 2023
par agnesueur
par agnesueur
Vocabulary of litigation and dispute
click this link to learn vocabulary, using quizlet
Formulating your answer :
How to deal with a customer complaint ?
Watch these two videos, take notes about how to answer a complaint (on the telephone, face-to-face, or in writing).
Then translate the typical questions your teacher will give you.